Merchant Services -Risk Analyst or Technical Support

Merchant Services/Payment processing experience required for Risk Analyst or Technical Support rep.


Please email resumes to liz@go-impact.com with your contact info for more information. 


 


Handle technical support calls


Answer merchant inquiries regarding funding, account maintenance, statement issues, etc.


Maintain existing customer relationships by displaying excellent customer service and product knowledge


Assist in calls regarding account retention and rate reviews


 


Previous bankcard experience required


Excellent verbal and written communication skills


The ability to problem solve and multi-task


Detail oriented with superior follow through


Previous tech support experience


Gateway knowledge not required but preferred